If you have not yet received your order
Orders placed over the internet usually ship within 24-48
hours. Most of our orders ship via UPS. Please allow for weekend
delays as business days only are calculated in this calculation.
(This could delay the arrival of your package by up to two
days.)
If you have received a partial shipment
Your order may sometimes
ship from multiple warehouses using different services.
Therefore, it may take a few days for the complete order
to be delivered.
If you have any questions about our shipping procedures
UPS
is Nine Planet.net’s carrier of choice. Orders placed
before 3:00pm EST will usually ship that day pending proper
authorization. Packages that are shipped standard should
arrive at your door within 3 to 5 business days. Nine Planet.com
only ship and deliver on weekdays. Saturday delivery is
only available via phone orders placed on Fridays. Orders
placed on Friday for standard overnight before 3:00PM EST
will usually arrive on Monday.
If you have any questions regarding our Shipping
Costs
To get the shipping cost, simply add the items
to you cart and the shipping total will automatically be
calculated. Please be advised that we ship via UPS. Nine Planet.com
has chosen UPS because we have found that the service and
reliability is worth the difference in price.
Is my order subject to state sales tax?
Only
orders shipped to California addresses are subject to state
sales tax.
Do we ship to A.P.O. addresses?
Sorry,
at this time we are not accepting A.P.O. orders.
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